• Front of House Team Lead

    Blue Loon Bakery
    Job Description

    Blue Loon Bakery in New London, NH is looking for an experienced full-time front-of-house lead to join our high-energy team and a growing local business.

    Our ideal candidate is a self-starter, punctual, and engaged. We are looking for someone available to work 35 hours a week starting ASAP, and available to work 7am-3:30pm Wednesday through Sunday. Weekends are required, but no evening or night hours. This position offers a competitive hourly wage (up to $15 an hour plus tips based on experience), health care, retirement savings plan, and vacation benefits, as well as employee discounts. 

    Responsibilities

    • Oversee Front of House staff and manage customer interactions
    • Carry out bakery opening and closing procedures
    • Provide exceptional customer service in person and over the phone
    • Deliver product through our curbside delivery ordering option
    • Greet customers and answer product questions knowledgeably
    • Prepare and pack orders 
    • Maintain a clean and tidy work area
    • Accurately process all cash and credit payments
    • Assist with making sandwiches, washing dishes, and stocking baked goods as needed

    Qualifications

    • Proven experience as a cashier, serving staff, or customer service. Previous work in food service preferred.
    • Previous team lead experience preferred
    • A desire to take on a team leadership position and learn management skills
    • Ability to multitask in a high-paced environment
    • Strong communication skills and the ability to provide excellent customer service
    • Basic mathematical skills
    • Strong attention to detail
    • Ability to listen, communicate and problem-solve effectively
    • Knowledge of pastries and bread a plus but not required
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    Contact Information
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